top of page



The competencies are required to be matched with the current and future goals. Therefore, we begin with understanding your business and supply chain objectives and key strategic initiatives so as to address the current as well as future competency gaps.


Having got a fair idea about the business and supply chain, we get down to analyze organization structure and job descriptions to identify the key results areas and the activities performed. In case the detailed job descriptions are not detailed enough we conduct interviews of the incumbent, the managers and other stakeholders so that we do not miss out important aspects of the job.

The KRAs are mapped with our standard competency matrix (SC-MAP) that defines the expected abilities, knowledge and skills. The KRAs and identified competencies are validated and refined through extensive process of interviewing, shadowing the person and going through the key information handled or produced. As part of refinement, the overlapping competencies are combined and superfluous competencies are removed. The final competency map contains critical few and high impact competencies ready to be used for learning & development, hiring, lateral movements or promotions.

Competency Mapping


Competency development interventions are designed keeping in mind the strategic goals and ongoing learning and development needs of the organization. There is no single intervention that would meet all the requirements and every individual has a different style of learning. Therefore, a multi-layered and meaningfully structured development program is designed that provides sufficient resources, options and time to learn for each individual.

Depending on the desired outcome, any development initiative would be a combination of two or more of the following types of interventions:

  1. Micro-Learning - It focuses on the "knowing" aspect of learning and delivered in small packets to avoid information overload. The key concepts are explained in a lucid manner, with examples, interactivity and videos to engage learners. It is like acquiring serious learning in a fun way.

  2. Classroom Learning - Having acquired the understanding of the key concepts, the classroom based learning focuses on the "thinking" aspect including solving case studies and discussions. The learners are encouraged to discuss real life problems, their impact on the performance and finally formulate action plan to address problems.

  3. Simulations - These are near real-life problems designed to address "applying" aspect of learning. We provide world class supply chain learning simulations, The Fresh Connection and SCM Globe, that act as sandbox for the application of the learning and building the confidence.

  4. Peer to Peer Learning - After the learners go back to their world they will get opportunities to apply learning and crack different problems. The discussion forums provide a platform for the learners to share their experience and learn from each other without having to reinvent the wheel.

  5. Coaching and Mentoring -This step focuses on the "developing" aspect of the initiative. The learners are assigned on-the-job projects with measurable impacts with in a time frame. However, in this journey, they are provided requisite coaching and mentoring by the internal and external experts to achieve desired outcomes.

Prior to designing the competency development interventions, the success criteria are agreed with the key stakeholders and impact assessment is done at the key milestones. Sufficient time gap is provided between different interventions to allow for the learning to sink in and ingrained in the demonstrated competencies.

Competency Development


Supply Chain Systems Thinking

Commercial Acumen for Supply Chain Practitioners

Tuning Supply Chain for World Class Performance

Distribution Center Operations Excellence

Sales and Operations Planning

Spend Analysis and Strategic Sourcing

Masterclass in Logistics Management

Freight Transport Operations Excellence


Have you ever wondered how many people read and refer to the SOPs and manuals? Out of those who read and refer, how many really understand and apply in real sense?

eLearning is an excellent platform for training people on the processes, policies, tools, software and other operational aspects.  Especially, when you have a large operational team spread over different geographies, it is not feasible and cost effective to get them in the classroom to learn. Such trainings can be extremely dull and boring that can actually put-off the learners.


eLearning allows the learner to learn at their own pace, at the time most convenient to them and in a manner that is independent of the style of the trainer. Learners may repeat the training number of times, without incurring any extra cost. New employees can be trained quickly without going through the learning curve and cost.

Customized eLearning
Business Simulation

The Ultimate Value Chain Experience

The Fresh Connection: A Simulation that mirrors Real-World business situations

The Fresh Connection (TFC) delivers the ultimate value chain learning experience. Experience the power of true alignment and a well articulated supply chain strategy, supported by  tactical skills and knowledge. Tear down functional silos and create the right cross functional mindset.

TFC presents a real life situation of a badly managed value chain that suffers from poor customer service, high inventory, wastage, obsolescence and high costs. On top of that frequent promotions and low forecast accuracy compound the problem. The end outcome is a NEGATIVE ROI.

This simulation has been used for experiential learning by more than 700 companies, 100 universities and 10000 participants across the world.


Why The Fresh Connection

  • Replace cross functional silos with Collaborative Approach

  • Apply Supply Chain Systems Thinking to manage cross-functional Trade-offs

  • Develop Value Chain Strategy aligned to overall Business Strategy

  • Align all the Value Chain Functions to one common strategy

  • Put strategy into action using robust Integrated Business Planning process

  • Develop advance decision making skills

The Fresh Connection Business Introduction

Growing list of clients in India and over 750 clients globally who have benefited by using The Fresh Connection as experiential Learning Tool 



  • Fortune Global 500: 40% of the top 100 manufacturing businesses are using TFC

  • Gartner's Supply Chain Top 25: Over 50% are using TFC

  • Global top 10 of 3rd Party Logistics Providers: 40% are using TFC




This is a fantastic program to foster customer first mindset.  Cross-functional participation helps teams to appreciate true benefits of Collaboration.  Ashish with his experience across industry  connects the training amazingly well with live examples. Since the program received an excellent feedback from the participants, we plan to cascade it further to our supply chain leaders.

Worth participating !
Should have attended to it much early in the career.

Great Programme !!!
Really good for Supply Chain Professionals and provide how to see Holistic View of end to end Supply Chain and what contribution you can do.

Was great to play the simulation. Helped me in understanding the business trade offs.These are a lot of decisions that should be considered from the organization point of view and not solely from functional lens. This was an exciting insightful and good learning experience specially for people doing a regular day to day job. The interface was easy to use & very powerful .








DuPont takes its employees out of their comfort zone

Canon makes Collaboration measurable

Request a Free Trial

Request a Free Trial

Thanks! Your free trial account details will be communicated soon.



Learning Themes

Supply Chain Systems Thinking

  • Think and optimize end to end value chain

  • Manage cross-functional trade-offs

  • Align value chain to common goals

  • Foster collaborative decision making

Logistics Services for Startups

You have developed a breakthrough product. You have identified the customers to get going. Congratulations - you have a Start-up!


The reality strikes when various dots between the idea and execution have to be connected. Most start-ups face challenges in handling the logistics of the products because they do not have economy of scale, therefore, not attractive to the professional logistics service providers as well as skilled workforce. The entrepreneurs end up spending most of time sorting logistics issues, while, business priorities suffer.

What if we take away your headaches of managing

the product logistics!

How do we make it happen?

  • Understand and map your business requirement, challenges and goals

  • Set logistics strategy and roadmap  aligned to your business plan

  • Develop customized solution taking into account your customer service and cost objectives

  • Use latest technologies to provide you end to end  visibility of your products in logistics

  • Explore possibilities of synergy and economy of scale with other startups who have similar requirement

  • Put in place the processes, KPIs  and appropriate technology

  • Hire and deploy right skilled people to execute

  • Operate and manage your logistics with seamless integration with other source, make and sell processes

  • Jointly review the performance and demonstrate continuous improvement

bottom of page